Automate your Communications to Staff and Clients

Using the rich intelligence in Workforce Dimensions with the embedded automated communications of Vocantas, customers can use interactive text, phone (with IVR), and email for filling shifts, allowing employees to report an unplanned absence or lateness, and provides employees with the ability to punch in/out via interactive phone call, ability to transfer location. Workforce Dimensions is updated in real time by the interactive exchange, pay codes are updated, and manager notifications are sent. The ROI is elimination of manual processes, cost and time savings, and the ability to audit all interactions. All communication is in real time with interactive two-way responses. Vocantas tracks the date and time of every text, call, and email (auditable for tracking and grievance resolution) and provides a confirmation number to the employee for each transaction. With real-time communication embedded in Workforce Dimensions, all business and scheduling rules are applied to every transaction.

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Features and Benefits

Reduces time spent filling shifts with Automated Shift Fill

• Replaces the need for manual phone calls to fill open shifts with two-way interactive communication via interactive text, phone, web portal and email • Uses interactive text, voice, web portal and... show more

• Replaces the need for manual phone calls to fill open shifts with two-way interactive communication via interactive text, phone, web portal and email • Uses interactive text, voice, web portal and email for maximum ease of use • Allows real-time interactive responses show less

Reduce time spent manually entering absences, tardiness, and punches with WF Self-Serve

• Allows employees to call into an interactive voice response system or text their absence or late notifications • Provides employees with the ability to punch in/out via interactive phone call,... show more

• Allows employees to call into an interactive voice response system or text their absence or late notifications • Provides employees with the ability to punch in/out via interactive phone call, ability to transfer location of jobs and the ability to phone white list (phone legit to employee) • Allows system administrators to track absenteeism and reported lateness with a variety of metrics • Offers robust reporting capabilities show less

Communicate to your Staff 24/7 with Emergency Notification

• Offers organizations the ability to quickly call staff using a prerecorded message that is available 24/7. For example, the message can be to return to work or stay away from a facility (e.g., plant... show more

• Offers organizations the ability to quickly call staff using a prerecorded message that is available 24/7. For example, the message can be to return to work or stay away from a facility (e.g., plant shutdown due to inclement weather) show less

Communicate | WF Self-Serve

With WF Self-Serve, automated communica¬tion in and out of Workforce Dimensions elimina... Learn More

With WF Self-Serve, automated communica¬tion in and out of Workforce Dimensions elimina... Learn More

Communicate | Automated Shift Fill

When your schedule has an open shift, it will automatically be sent to Automated Shift ... Learn More

When your schedule has an open shift, it will automatically be sent to Automated Shift ... Learn More

Communicate | Notifier Alert

Communicate also includes Notifier Alert, which offers organizations the ability to qui... Learn More

Communicate also includes Notifier Alert, which offers organizations the ability to qui... Learn More

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